Privacy Policy


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Introduction

Momentum, our affiliates and subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:

  1. What Personal Information We Collect 

  2. How We Collect Your Personal Information

  3. How We Use Your Personal Information 

  4. Who We Share it with 

  5. Cross-Border Data Transfer 

  6. How We Protect Your Personal Information

  7. How Long We Store Your Personal Information

  8. How we Treat Children’s Personal Information 

  9. How to Exercise your Rights

  10. How to Withdraw Consent 

We will only use your Personal Information in accordance with this policy unless otherwise required by applicable law. 

Privacy laws in Canada generally define "Personal Information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

1. What Personal Information We Collect

We collect Personal Information from our customers, website visitors, suppliers and business contacts. Personal Information is information that can be used to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, billing and account information, passport number, social insurance number, health information, and any other identifier we may use to contact you ("Personal Information").

2. How We Collect Your Personal Information 

  1. Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, text, or otherwise. This includes information provided at the time of registering to use our Website, subscribing to our service, posting on social media, or contacting us to request further services or information. 

  2. Automated technologies or interactions on this Website, as you navigate through it. Information collected automatically may include usage details, location details, IP addresses, information about your operating system, and browser type. This information is collected through cookies, web beacons, and other tracking technologies.

  3. Third parties, for example, related NGOs, governments or commercial enterprises. 

  4. Advertising Partners, when you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share Personal Information about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

3. How We Use Your Personal Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  1. To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.

  2. To provide you with information about our services.

  3. To present our Website and its contents to you. 

  4. To improve our Website, products or services, marketing, or customer relationships and experiences.

  5. To notify you about changes to our Website or any products or services we offer or provide though it.

  6. To provide you with notices about your subscription, including expiration and renewal notices.

  7. To allow you to participate in interactive features, social media, or similar features on our Website.

  8. To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.

  9. Advertise to you on third-party social media platforms. 

  10. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.

  11. For testing, research, analysis and product development.

4. Who We Share it With 

We may disclose your Personal Information with your consent, or when it is permitted or required by law, including;

  1. To our subsidiaries and affiliates.

  2. In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

  3. To advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others. We do not disclose Personal Information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 400 women between 30 and 45 have clicked on their advertisement on a specific day). 

  4. To third parties to market their products or services to you. 

  5. To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization)

  6. To fulfill the purpose for which you provide it. 

We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them as per applicable law. 

We may also be required disclose your Personal Information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.

5. Cross-Border Data Transfer 

Sometimes your Personal Information is provided to our suppliers and agents who operate outside of Canada, in accordance with safeguards that meet Canadian standards. For Personal Information processed outside of Canada, we have strict processes and policies regarding how your Personal Information is used. However, your Personal Information may be subject to the laws of other countries.

6. How We Protect Your Personal Information 

The security of your Personal Information is very important to us. We use physical, electronic, and administrative measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

Our security measures include:

  1. encryption of our services and Personal Information;

  2. physical security measures of our offices;

  3. access control restrictions for Personal Information;

  4. contractual confidentiality and processing agreements for employees and/or third parties who may require access to Personal Information; and

  5. internal policies setting out our Personal Information security procedures and training for employees

7. How Long we Retain your Personal Information 

Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your Personal Information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified Personal Information for any legitimate business purpose without further notice to you or your consent.

8. How We Treat Children’s Personal Information 

Our Website is not intended for children under 13 years of age. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website. Information about children may be collected in the process of providing our services. However, consent is obtained from their parents or legal guardians in order to process this information and provide them with services. 

9. How to Exercise Your Rights 

It is important that the Personal Information we hold about you is accurate and current. Please keep us informed if your Personal Information changes. By law you have the right to request access to and to correct the Personal Information that we hold about you.

If you want to review, verify, correct, or withdraw consent to the use of your Personal Information you may also send us an email at privacy@momentumfreight.com to request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. 

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or made your Personal Information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal Information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

If you are concerned about our response or would like to correct the information provided, you may contact us at:

Joseph Grimaldi 

privacy@momentumfreight.com 

55 St Clair Avenue W, Suite 210 

Toronto, ON, Canada 

M4V 2Y7

10. How to Withdraw Consent

Where you have provided your consent to the collection, use, and transfer of your Personal Information, you may have the legal right to withdraw your consent under certain circumstances. 

We provide an opportunity for any user to unsubscribe from our newsletter or opt-out of direct emails by accessing our Website, using the unsubscribe mechanism at the bottom of our e-mails, or e-mailing to privacy@momentumfreight.com.

Please note that if you withdraw your consent we may not be able to provide you with a particular service. We will explain the impact to you at the time to help you with your decision. 

Contact Information And Challenging Compliance

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:

Joseph Grimaldi

55 St Clair Ave W, Suite 210, Toronto, ON, Canada, M4V 2Y7

privacy@momentumfreight.com

or via our number:

+1 647 503 5630

This Policy was last updated in April, 2024. We will update this Policy from time to time. Any changes will be posted on this page with an updated revision date.